Accessibility Statement
North Hastings Community Integration Association (NHCIA) is committed to providing a website that is accessible to all people, regardless of ability. We want everyone who visits our website to feel welcome and to be able to access information and services with ease, including people who use assistive technologies such as screen readers, screen magnifiers, voice recognition software, or keyboard-only navigation.
Our Commitment to Accessibility
We aim to meet the requirements of the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA and the Accessibility for Ontarians with Disabilities Act (AODA). Accessibility is considered at every stage of this website’s design, development, and ongoing updates.
Ongoing Efforts
Accessibility is an ongoing process. We regularly review and improve our website to maintain and enhance accessibility. Our efforts include the following:
- Testing pages and features using accessibility tools and manual review
- Ensuring proper heading structure and logical content flow
- Checking colour contrast for readability
- Testing keyboard navigation to ensure full usability without a mouse
- Writing content in clear, plain language
- Reviewing forms to ensure labels, instructions, and error messages are accessible
Accessibility Features on This Website
We have taken the following steps to improve accessibility:
- Clear and consistent navigation across all pages
- Proper heading structure (H1–H6) for screen reader support
- Text alternatives (alt text) for meaningful images
- Sufficient colour contrast for readability
- Keyboard-accessible menus and interactive elements
- Forms with clear labels, instructions, and error handling
- Responsive design for use on different devices and screen sizes
- Plain language content to support understanding
Areas for Improvement
We are continually working to improve accessibility. Current areas of focus may include:
- Reviewing older content to ensure it meets accessibility standards
- Improving accessibility of embedded third-party content (such as videos or external tools)
- Ongoing testing to identify and resolve any usability barriers
While we strive to ensure full accessibility, some third-party content or external links may not fully meet accessibility standards.
Feedback and Contact
We welcome your feedback on the accessibility of our website.
If you experience any barriers, need information in a different format, or require assistance, please contact us:
North Hastings Community Integration Association (NHCIA)
Email: communityliving@nhcia.ca
Phone: (613) 332-2090
We will do our best to respond promptly and provide the information or support you need. While we strive to ensure full accessibility, some third-party content or external links may not fully meet accessibility standards.
Continuous Improvement
NHCIA is committed to ongoing accessibility improvements to ensure our website remains inclusive, usable, and accessible for everyone in our community.
Find Support, Information, and Ways to Get Involved
Whether you are seeking support, learning more about our services, or looking for ways to get involved, our team is here to help you take the next step. We are committed to making information easy to access and helping people feel welcomed, informed, and connected.